Legal
Privacy Policy
Dental Valuation (P&Y Partners Chartered Accountants, ABN 78 229 105 964) is committed to protecting your privacy. This policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The information we collect
We only collect personal information that is reasonably necessary for our services. This may include:
- Contact details you provide — your name, email, optional phone, purpose, optional practice location and required-by date, message and a fixed source-page identifier.
- Practice information provided separately for an agreed valuation engagement. Please do not send financial documents or patient information through the public form. Calculator inputs are processed in your browser and are not sent with enquiries.
- Technical information collected automatically when you use the site, by our hosting provider when serving requests, such as IP addresses and browser/request information.
How we collect it
We collect information directly from you when you complete the enquiry form or contact us by phone or email. Our calculator is free and does not require an email address. If you provide us with someone else's personal information, please ensure you have their consent to do so.
How we use your information
- To respond to your enquiry and provide the estimate, valuation or information you request.
- To deliver and administer our valuation services.
- To improve our website and services.
- To meet our legal and professional obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Disclosure
We may disclose your information to trusted service providers who help us operate (for example, Cloudflare hosting, FormSubmit form processing and email providers), to parties you have asked us to deal with in connection with a valuation, or where required or authorised by law. Where we engage a service provider, we take reasonable steps to ensure they handle your information consistently with this policy.
FormSubmit processes form submissions and forwards them to our business mailbox. These third-party services process enquiry content; information may be processed outside Australia.
Website measurement
We use Google Search Console for aggregated search-performance information. This site does not include GA4 or a new visitor-tracking script.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and to destroy or de-identify it when it is no longer needed. Some of our service providers may store data on secure cloud infrastructure, which can be located in or outside Australia.
Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can address it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version, with its "last updated" date, always applies.
Contact us
For any privacy question or request, contact us at juen@pypartners.com.au or 1300 77 8281.
This policy is provided as general information and is not legal advice. It should be reviewed to ensure it accurately reflects our data practices and legal obligations.